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Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet

Amaze Every Customer Every Time

Review and Analysis of Hyken's Book

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Amaze Every Customer Every TimeReview and Analysis of Hyken's Book978251102505539EBookapplication/pdfBusinessNews PublishingThe must-read summary of Shep Hyken's book: "Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet".This complete summary of the ideas from Shep Hyken's book "Amaze Every Customer Every Time" shows how you have a competitive edge when you amaze your customers every time they deal with you, regardless of the state of the economy or the dynamics of the marketplace in which you operate. In his book, the author explains that there are five elements that are necessary for creating customer experiences that amaze: great leaders, culture, tools, service and community. This summary details each of these elements and provides advice on exactly how to improve them.Added-value of this summary:- Save time- Understand key concepts- Expand your knowledgeTo learn more, read "Amaze Every Customer Every Time" and discover the key to leaving customers amazed after every interaction.The must-read summary of Shep Hyken's book: "Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet".This complete summary of the ideas from Shep Hyken's book "Amaze Every Customer Every Time" shows how you have a competitive edge when you amaze your customers every time they deal with you, regardless of the state of the economy or the dynamics of the marketplace in which you operate. In his book, the author explains that there are five elements that are necessary for creating customer experiences that amaze: great leaders, culture, tools, service and community. This summary details each of these elements and provides advice on exactly how to improve them.Added-value of this summary:- Save time- Understand key concepts- Expand your knowledgeTo learn more, read "Amaze Every Customer Every Time" and discover the key to leaving customers amazed after every interaction.application/pdf1 business success, competitive advantage, customer experience & satisfaction, customer service & relations, management & strategy, marketing & sales, personnel & human resources, Shep Hyken business success, competitive advantage, customer experience & satisfaction, customer service & relations, management & strategy, marketing & sales, personnel & human resources, Shep Hykentextual
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The must-read summary of Shep Hyken's book: "Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet".This complete summary of the ideas from Shep Hyken's book "Amaze Every Customer Every Time" shows how you have a competitive edge when you amaze your customers every time they deal with you, regardless of the state...
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The must-read summary of Shep Hyken’s book: “Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet”.

This complete summary of the ideas from Shep Hyken’s book “Amaze Every Customer Every Time” shows how you have a competitive edge when you amaze your customers every time they deal with you, regardless of the state of the economy or the dynamics of the marketplace in which you operate. In his book, the author explains that there are five elements that are necessary for creating customer experiences that amaze: great leaders, culture, tools, service and community. This summary details each of these elements and provides advice on exactly how to improve them.

Added-value of this summary:
– Save time
– Understand key concepts
– Expand your knowledge

To learn more, read “Amaze Every Customer Every Time” and discover the key to leaving customers amazed after every interaction.

Product details

ISBN

9782511025055

Publisher

BusinessNews Publishing

Serie

BusinessBook Summaries

Format

PDF

Pages

39

File size

1.6 MB

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