The must-read summary of Gregg Lederman's book: "Engaged! Outbehave Your Competition to Create Customers for Life".This complete summary of the ideas from Gregg Lederman's book "Engaged!" explains that customers love doing business with companies which have a highly motivated workforce that is enthusiastically dedicated to delivering a great experience. In his book, the author provides three things that must be...
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The must-read summary of Julie Morgenstern's book: "When Organizing Isn't Enough: SHED Your Stuff, Change Your Life".This complete summary of the ideas from Julie Morgenstern's book "When Organizing Isn't Enough" shows that organising works just fine when you know where you want to go but you aren’t really sure how you can actually get there. There are, however, times when...
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