The must-read summary of Ricardo Semler's book “Maverick: The Success Story Behind the World’s Most Unusual Workplace”.This complete summary of the ideas from Ricardo Semler's book "Maverick" explores the reasons behind the amazing success of the company Semco. Founded in Brazil in 1952, its revenues had risen by 600% in 1993, despite the fact that Brazil was in recession. The...
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The must-read summary of David Maister's book: "Practice What You Preach: What Managers Must Do to Create a High Achievement Culture".This complete summary of the ideas from David Maister's book "Practice What You Preach" asks a fundamental question: “Is there a statistical correlation between employee attitudes and financial success for a business? And if there is, what is the correct...
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The must-read summary of Ricardo Semler's book: “The Seven-Day Weekend: Finding The Work/Life Balance”.This complete summary of the ideas from “The Seven-Day Weekend” exposes the origins of ingrained habits in the business world and explains how changing them might be for the better. This useful summary provides you with the tools necessary to identify said habits in your company and...
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The must-read summary of Shep Hyken's book: "The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience".This complete summary of the ideas from Shep Hyken's book "The Amazement Revolution" shows that customer service isn’t a department within a company – it’s everything the company does. If you can amaze your customers, they will become addicted...
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The must-read summary of Zeynep Ton's book: "The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits".This complete summary of the ideas from Zeynep Ton's book "The Good Jobs Strategy" tells you how most companies believe that they need to keep costs down and pay employees very little to keep their prices low....
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